PRIVACY POLICY

At Somatic Archives, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book appointments, or receive massage therapy services.

We are committed to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.

1. Who We Are

Business Name: Somatic Archives

Email: hello@somaticarchives.com
Phone: +44 (0) 7951935076

Address:
Unit 58, Containerville
1 Emma Street
London, United Kingdom,
E2 9FP

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

2. Information We Collect

We may collect the following types of personal information:

Personal Details

  • Name

  • Address

  • Email address

  • Telephone number

  • Date of birth (where relevant)

  • Emergency contact details

Health and Medical Information

To provide safe and appropriate massage therapy treatments, we may collect:

  • Medical history

  • Current health conditions

  • Injuries or pain symptoms

  • Medications

  • Allergies

  • Lifestyle information relevant to treatment

  • Treatment notes and consultation records

Health information is treated as special category personal data under UK GDPR and receives additional protection.

Website Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral website

  • Cookie information

This information is collected through website analytics tools and cookies.

3. How We Use Your Information

We use your personal information to:

  • Schedule and manage appointments

  • Provide massage therapy treatments safely

  • Assess your suitability for treatment

  • Maintain treatment records

  • Contact you regarding appointments

  • Respond to enquiries

  • Process payments where applicable

  • Improve our website and services

  • Comply with legal and professional obligations

We will only use your information where we have a lawful basis to do so.

4. Our Lawful Bases for Processing

We process your information under one or more of the following lawful bases:

  • Performance of a contract (providing massage therapy services)

  • Legal obligation

  • Legitimate interests (running and improving our business)

  • Explicit consent (where required, particularly for special category health data)

You may withdraw your consent at any time where processing is based on consent.

5. Cookies and Website Analytics

Our website uses cookies and analytics services to understand how visitors use the site and to improve performance.

Analytics may collect information such as:

  • Number of visitors

  • Pages viewed

  • Device type

  • Approximate location

  • Time spent on the website

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage cookies through your browser settings or any cookie preference tool available on our website.

6. Sharing Your Information

We do not sell your personal information.

We may share your data only where necessary with:

  • Secure appointment booking software providers

  • Payment processors

  • Website hosting providers

  • IT support providers

  • Professional advisers

  • Regulatory authorities where legally required

All third parties are required to protect your information appropriately.

7. How Long We Keep Your Information

We keep personal and treatment records only for as long as necessary to:

  • Provide ongoing care

  • Meet legal obligations

  • Resolve disputes

  • Maintain appropriate professional records

When records are no longer required, they will be securely deleted or destroyed.

8. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information, including:

  • Password-protected electronic records

  • Secure cloud storage where applicable

  • Restricted access to personal information

  • Secure disposal of paper records

  • Encryption where appropriate

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where applicable

  • Restrict processing

  • Object to certain processing

  • Request transfer of your data where applicable

  • Withdraw consent where processing relies on consent

  • Lodge a complaint with the Information Commissioner's Office (ICO)

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Business Name: Somatic Archives

Email: hello@somaticarchives.com
Phone: +44 (0) 7951935076

Address:
Unit 58, Containerville
1 Emma Street
London, United Kingdom
E2 9FP

If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office (ICO), the UK's independent authority for data protection.